I was invited by the board to undertake a review of all business systems and processes and make recommendations on the rationalisation required to integrate the newly acquired business (Elan) into the Manpower portfolio.

• Business Process Re-engineering of all operations

• Specified new KPI reports and development of management reporting pack

• Undertook risk evaluation of the business in conjunction with both external and internal audit

• Developed long term forecasting tools and methodologies

• Implemented strategic projects into key business units.

• Restructured credit control operations to improve working capital targets

• Developed re-training programmes (front/middle/back office) following the recommendations emanating from the BPR project.

• Specified legacy system enhancements prior to the deployment of new EMEA ERP system including remapping of the general ledger.

• Undertook financial and commercial due diligence for the European Shared Service Centre for EMEA regional requirements.

• Business process reengineered/financial re-engineered Elan that included the review of all company operations which incorporated the shared service centre

• Review resulted in debtor days being reduced from 55days to 42days

• PAYE contractors working methodology saved £250k per annum

• WIP reduced from 12 days to 9 days

• Worked with 50 senior managers across the business to identify business critical issues across the company which lead to the improvements above.

• Design, system review and specification, including key user requirements for new ERP system (Axapta) for EMEA deployment.