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Capita Group plc  
Commercial Manager - IT & Telco  
   
Period Employed [Contract] February 2006 - Present
   
 Business Sector Information Technology & Telecoms
Company Turnover £4 Billion
Employees 30,000
Description of Company Activities IT Outsourcing, Management & Solutions
Reporting Lines Divisional Directors & Group Commercial Director
Direct Staff Responsibility N/A
   
   
Overview of the Role

Reporting directly to the Director for Assurance Services, a new division of the Capita Group lead by industry leading specialists providing global support across all divisions of the company.  Involved contact and input at both strategic and operational level including high level client and supplier negotiations.

   
Remit of the Role  
   

To provide corporate level support across the Capita group for both the new business (big ticket) and account management fuctions, including financial and commercial due dilligence, cost modelling, flow down of client terms to supplier contracts, negotiation of global procurement deals, development of internal governance (SOX driven) to mitigate risk and bid management of major projects. Key focus is the potential £700M - 7 year NHS bid

 
Key Projects & Activities
 
  • Commercial risk assessment including risk mitigation
  • Undertake risk/benefit analysis to as part of investment appraisal
  • Manage requirements documentation and specification as part of supplier negotiation

  • Ensure flow down of client T&Cs to supplier contracts including negotiations
  • Provide commercial solutions to bid solution to reduce operational risk.
  • Co-ordination of inter-disciplinary business delivery team for solution delivery.
  • Commercial review and management of deal and incremental change requests.
  • Act as client and supplier point of contact for all commercial matters
  • Development of new business opportunities

  • Undertake supplier/vendor due diligence (financial, commercial, operational, technical)

 
Key Achievements
 
  • Proposed new account management programme to deliver increased sales opportunities

  • Proposed new marketing programme to provide the basis for building deeper more profitable relationships.

  • Negotiated major supplier contracts for the £700M NHS bid.

  • Identified major process and governance issues and proposed new internal review processes.

  • Proposed new business review process to identify/rationalise pipeline opportunities.

  • Identified major areas of risk on the NHS bid reducing potential cost/risk downside of circa £5M in first year savings.

  • Developed best practice 'Commercial Engagement' across the group

 
Reason For Leaving
 
End of contract
 
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